Who we are

Say Hello to your hosts!

Nothing beats working with a family business – especially when it comes to our dream team of property-obsessed holiday letting agents.

We’re proud to be a third generation family business. Established in 2015, Hello Host is a family business led by our managing director Emily Smart, a third generation property expert with over 25 years’ experience in holiday rentals. While Glenelg is our home turf, our holiday letting agents manage short-term rentals from South Australia’s coastline to the hills.

What makes us different?

We’re not like other property managers. We were one of the first agencies in South Australia to specialise in short-term rentals, and we pride ourselves on doing things a little differently. 

We’re all for traditions, but not when it comes to the old school property management model. Ditching these confines means we can show you the difference between short-term and long-term rentals and pick the best path for performance. 

The Hello difference

How we became
holiday letting agents

Our managing director Emily’s grandfather ran a building company with roots in Glenelg. When he retired, he switched to managing his portfolio that he’d grown to 150+ properties. You could say he had a niche in holiday rentals!

Emily’s family ran this business for 40 years. She worked in the family business growing up and became the marketing manager after finishing her masters in marketing.

In 2015, the family sold the business and property portfolio and dissolved their property management arm. Emily seized this dazzling opportunity to start her own property management company and started building a team of holiday letting agents.

What began as Let Smart is now Hello Host. For more than eight years, our team of holiday letting agents have been rewarding property investors with more free time and way less stress – plus, the returns we deliver are pretty impressive.

We’ve even added Hello Real Estate to our offering to manage long-term rentals and sales (yes, we’re a real real estate agency).

The Hello Team

Our team is an extension of our family. We take pride in our culture and support each other to be our best. We only build our team with experienced holiday rental managers so that our property owners know the most innovative minds in the business are driving their assets and curating the most appealing guest experiences.